CYMS Expo Will Not Start after Restore
RecTrac 3.1.09.00.00
Table of Contents
Problem
Updated Cyms Expo Database but it will not start.
Error Message
The following errors show in the rectrac.LG file:
BROKER 0: (614) A previous prorest D:\VSI\RecTrac103\cyexpo\rectrac failed.
BROKER 0: (333) Multi-user session begin.
BROKER 0: (15392) Begin Area 14 Redo at 4096.
BROKER 0: (15395) Completed Area 14 Redo at 1602 update count 0.
BROKER 0: (15014) dbecRecoveryLoad: Internal security service error {2} (dksp) General DSM error
BROKER 0: (15014) dbecRecoveryLoad: Internal security service error {2} RKT - unexpected error (-1)
BROKER 0: (15080) SYSTEM ERROR: dbecRecoveryLoad: Unable to access security policies -53
BROKER 0: (15396) Area Redo: Failure to load encryption cache.
BROKER : (16869) Removed shared memory with segment_id: 46399488
BROKER : (334) Multi-user session end.
Solution
Truncate the BI and also add extents using addext.r for RTBLOB (RecTrac_13.d27 (512) and 28 as a variable). Next, process a backup and move the backup to the EXPO server. Run the refresh using the KS file from the live database. The refresh should work without error.
Steps For Solution
- Truncate the BI and also added extents using addext.r for RTBLOB (RecTrac_13.d27 (512) and 28 as Variable)
- Process a backup.
- Move the backup to the EXPO server.
- Run the database refresh and use the KS file from the Live DB.
- Attempt the refresh again.
The refresh should work properly, without error.