3.1 How to Determine/Verify VIC Product Version
Problem
How can I determine what version of VIC (Vermont Integration Client) is installed?
Solution
If you are running RecTrac 3.1.05.08 or greater, you can easily verify the VIC version on your workstation by clicking the User Settings widget on the upper right-hand corner of the RecTrac application.
You can also use the manual process outlined below to verify the VIC version currently running on a particular workstation.
1 On the workstation for which you wish to verify VIC version, start the Windows Task Manager.
2 Click the Processes tab.
3 Scroll down to VICService.exe. Highlight/select it, right-click and choose Open File Location. Windows Explorer will launch.
4 In Windows Explorer, highlight/select VICService.exe, right-click and select Properties. The VICService.exe Properties dialog will open.
5 Click the Details tab. The Product Version will be listed. (Figure 1 in attached document)
6 Click OK to close the Properties window.
7 If you are using VIC as a Service only on this workstation, exit back to the desktop. If you are also running/using VIC as an EXE, continue to the next step below.
8 Highlight/select VICexe.exe, right-click and select Properties. The VICService.exe Properties dialog will open.
9 Click the Details tab. The Product Version will be listed. (Figure 2 in attached document)
10 Verify that the Product Version of the Service and EXE match.
11 Click OK to exit the Prosperities dialog and exit back to the desktop.
Note: VIC Product Versions should always be in synch. In the event of a Product Version mismatch, as shown in the images attached where the Service Version = 3.1.4.39 and the EXE Version = 3.1.4.42, please contact VSI Support for assistance.
See Attachment: Document.doc