3.1 Portrait Photos for ID Cards using IE/VIC
Problem
When we take a photo using Internet Explorer and VIC, the photo always shows up in landscape and doesn't fit properly on our pass templates. Is there a way for the photo to match the dimensions on the PHOTO profile?
Solution
For those dimensions to work properly, you must use the Use Facial Recognition option in the Photo profile. That will find the customer's face and crop it to the specified dimensions. Set the Use Facial Recognition drop-down to 'In Video' for best results.
Camera Height 640 Width 480
Photo Height 320 Width 240
These dimensions worked well at VSI in RecTrac 3.1 tests, but you may need to alter your dimensions based on need and your templates.