Unable to stop Event Timer Service Error 1061
RecTrac 3.1.10.21.00
Table of Contents
Problem
The event timer service does not allow Windows admins to stop the service. This procedure frees up the service to be stopped.
Error Message
In Services.msc you get this message: error-1061-the-service-cannot-accept-control-messages-at-this-time
Solution
Open Task Manager and end the AppSrvTimer (32-bit) Process. Then restart the event brokers in Open Edge.
Steps For Solution
- Open Task Manager on the server.
- Click on the detailed view of the Processes tab.
- Highlight the AppSrvTimer (32 bit) process under Background Processes.
- Click End Task.
- Go back to Services.msc and verify that the (VSI) Event Timer is now stopped.
- Open your browser and navigate to http://localhost:9094/.
- Enter an admin Username and Password.
- Click Login.
- Click the checkbox next to Event live and Event demo brokers.
- Click the Red Stop Button to stop the brokers.
- Wait and refresh the resources list to verify the brokers have stopped.
- Click the checkbox next to Event live and Event demo brokers.
- Click the Green Start Button to restart the brokers.
The (VSI) Event Timer should now be properly started. Verify this by running a report in RecTrac without error.