Turning off Web Ticket printing
RecTrac 3.1.10.21.00
Table of Contents
Problem
Our department requires physical printed tickets for our events. Currently, people can print tickets at home after purchasing on WebTrac. How do I turn this feature off to require in-office printing?
Solution
You will need to set the WebTrac Print Option to In Office(Batch)
Steps For Solution
- From the RecTrac main menu, go to Ticket Management.
- Highlight the desired ticket from the DataGrid.
- Click Change.
- Expand the WebTrac Settings group.
- Set WebTrac Print Option to In-Office(Batch).
- Click Save.
- Repeat these steps for any additional Tickets that you allow patrons to purchase on Webtrac.
When patrons purchase tickets on WebTrac, they will no longer get the PDF to print out and the office will be responsible for distribution.