WebTrac elements appear off after an update
RecTrac 3.1.10.18.00
Table of Contents
Problem
We recently updated our WebTrac and certain web elements appear incorrectly. How can we fix this?
Solution
You will need to clear the web screen design cache to fix these issues.
Steps For Solution
- Go to WebTrac Management Screen Management in RecTrac.
- Click Clear All Cache.
- Toggle on Include WebTrac Cache.
- Click Continue.
- Go back to WebTrac and click Control + F5 to refresh the screen.
Your WebTrac screen should now display properly.