3.1 Card Connect ReCaptcha Error {"errors":{"err_recaptcha":"Recaptcha Failed"}} on WebTrac Payment Page
Default Subject
Table of Contents
Problem
Card connect users after selecting the Submit Payment button and if your card is authorized, you will be redirected to the Payment Accepted Page.
However, you won't be directed to that page says:
{"errors":{"err_recaptcha":"Recaptcha Failed"}}
at https://basehref.securepayments.cardpointe.com/pay?1642439054
Solution
The customer is still using Hosted Payment Page v2 in the Credit Card Profile used for WebTrac. Must update the Ecom associated Credit Card Profile to iFrame.
Steps For Solution
Switch to CardConnect iFrame; see KA-01386