Unitech scanner (MS652) and Mobile RecTrac: Not Scanning Barcodes Properly on iPad for Visit Processing
RecTrac 3.1.10.10.00
Table of Contents
Problem
When utilizing Visit Processing in the Mobile RecTrac interface with a Unitech MS652 ring scanner on an iPad, the scanner cannot read and process the barcodes properly, often giving an error message such as "Invalid at this location" when scanning an access ticket in Visit Processing.
Error Message
"Invalid at this Location"
"Ticket is invalid or expired"
Solution
Scan the 10ms inter-character delay time barcode, provided by Unitech, to reduce the scanner speeds.
Steps For Solution
- Scan the 10ms barcode with the Unitech MS652 scanner first to change the inter-character delay time to 10ms. Default is normally 1ms.
- Scan Pass or Access Ticket barcode in Mobile RecTrac's Visit Processing.
The barcode now should scan properly.