No SAHousehold record is available. (91) - (Business/SearchIndexBuilder.p) Error
RecTrac 3.1.10.29.00
Table of Contents
Problem
The below error message frequently pops up when we log into RecTrac.
Error Message
** No SAHousehold record is available. (91) - (Business/SearchIndexBuilder.p).
Solution
This means the model household in your daily processing profile is invalid. You will need to update it with the one, two, or three correct model households.
Note:
You would ideally select model households that represent each of your pricing structures (i.e Resident HH, Non-Resident HH). Order is important as this determines the order of the prices that will show in WebTrac and Global Sales.
Steps For Solution
- From the RecTrac main menu, go to Profile Assignments.
- Highlight the Daily Processing Profile linked to the ZZZ user hierarchy.
- Click Update.
- Expand the Global Sales Model Household settings group.
- For each Model Household for <Module>, type them in with commas between (i.e. 999999996,999999997)
- Click Save.
Log out and back into RecTrac, you should no longer be presented with the above error message.