3.1 How to enroll patrons onto the Waitlist for one (1) Section of an Activity only in RecTrac 3.1
Problem
At last week's Minnesota User Group meeting, one of our Eagan users recalls a discussion explaining how to prevent patrons from enrolling in waitlists for multiple sections of the same activity.
Please provide instructions for 3.1, or let us know if this can't be done in 3.1.
Thank you!
--Sue C / LOGIS
Solution
Go to your Static Parameters profile Misc Settings group and enable the Skip Waitlist Options toggle.
Selecting the Skip Waitlist Options makes the system bypass standard Activity Waitlist logic and, instead, assign family members to the Waitlist for the single Activity Section into which they are enrolling in the event Waitlist logic is invoked.
When this option is DE-SELECTED, the System uses standard Activity Waitlist logic and allows family members to add themselves to the waitlist for any/all sections in an Activity. For Example: Tiny Tots Swim has six (6) sections. Mary Bailey is enrolling Zuzu into Section 3. When registering and Waitlist logic in invoked due to full classes, Mary can enroll Zuzu onto the Waitlist for any (or all) of the six (6) sections, thus increasing her chances of getting a slot, even if it is not Mary's preferred choice.
When this option is SELECTED, the System skips the standard Activity Waitlist logic and assigns a family member to the waitlist for the single section that was selected during the transaction. For Example: Tiny Tots Swim has six (6) sections. Mary Bailey is enrolling Zuzu into Section 3. When registering and Waitlist logic in invoked due to full classes, Zuzu will be placed on the Waitlist for Section 3 only, thus decreasing her chances of getting a slot, but ensuring it will be the preferred choice if she does.
Note: This is a System-wide setting and so cannot be set Activity by Activity.