3.1 How do passes transition between status: active, future, and expired?
Problem
Patron has an active pass set to expire within a few days and also has a pass renewal that's set to future status. How do these pass statuses get updated (active pass becomes expired on expiration date, and future status pass becomes active)?
Solution
The Pass Member SnapShot program takes care of this. It updates the statuses of your passes. VSI recommends scheduling the Pass Member Snap Shot program to run automatically on a daily basis, sometime in the early hours of the morning before your business day begins.
Go to Scheduled Events Management, and you will see it within the queue. You'll also see its last run date. Your organization defines the name of the scheduled event; the Scheduled Program name will show as Business/PMSnapShotPost.r.
For more information, see:
- The RecTrac 3.1 online help for Pass Member SnapShot
- The RecTrac 3.1 online help for Scheduled Events Management