Adding a Webtrac Maintenance Down Error Page
RecTrac 3.1.10.18.00
Table of Contents
Problem
How do we add a maintenance page with a custom message to our WebTrac URL to notify customers that the site is down for maintenance?
Solution
To add a maintenance page to your WebTrac URL, follow these instructions as provided by Progress: https://community.progress.com/s/article/P11509
You will create a new file and add it to the DLC117wrk folder.
Note: Perform the outlined steps on the WebTrac Server.
Steps For Solution
- Create a file called wsCusErr.txt and place it in the Webspeed Messenger's working directory.
- Edit the file using Notepad or a similar text editor.
- When using cgiip messenger, restart the webserver to pick up the changes in the file.
- Note: When using wsisa.dll or wsnsa.dll this step is not required
- Ensure the variable AllowMsngrCmds is assigned the value of 1 (one) in the Webspeed.Messenger
section of the ubroker.properties file.- For example: AllowMsngrCmds=1
- Ensure that wsCusErr.txt has permissions allowing it to be read by webspeed.
- Restart messenger and broker.
When your WebTrac site next is down for maintenance, the custom maintenance page will display.