WebTrac Menu Management changes not reflected on WebTrac
RecTrac 3.1.10.17.02
Table of Contents
Problem
I have made changes to our WebTrac Menu Management screen in RecTrac, but those changes are not showing in WebTrac.
Solution
This issue is normally due to a mismatch between the menu design code used in Menu Management and the menu design code listed in the Menu Design Profile linked to the WWW user. To resolve this, go to WebTrac Menu Management and take note of which menu design you are changing. Next, go to Profile Assignments and take note of which menu design is listed under the WWW user. If they are different, you need to go back to WebTrac Menu Management and clone the menu you made changes to, this time making sure to choose the design code listed in the Menu Design Profile linked to the WWW user. Once you switch the menu design profile, the changes should reflect on your WebTrac site.
Steps For Solution
- Go to WebTrac Menu Management.
- Take note of which menu design you are making changes to.
- Go to Profile Assignments.
- Expand Users.
- Expand the WWW user.
- Highlight the Menu Design Profile linked to this user.
- Click Update.
- Take note of which menu design code is listed under this Menu Design Profile.
- If they are different, you need to go back to WebTrac Menu Management and from the DataGrid, highlight the menu you just made changes to.
- Click Clone.
- From the drop-down, select the design code you noted from the Menu Design Profile linked to the WWW user.
- Click Continue.
Return to your WebTrac site, your design changes should now be visible.