3.1 Plug N Pay Error - The requested URL /pay/index.cig was not found on this server
Problem
We use Plug'nPay as our credit card processor in RecTrac 3.1. We are seeing this error -
Not Found The requested URL /pay/index.cig was not found on this server
Solution
There is a typo in your Plug'nPay setup.
1 Go to Management > System Management > Profile Assignments.
2 Find the Credit Card Profiles in the left-side datagrid.
3 Highlight the Plug'nPay (WebXPress) Profile and click the Update button.
4 Copy and paste this into the Payment URL V2 field.
https://pay1.plugnpay.com/pay/index.cgi
Be sure there are no spaces at the beginning or end of the field.
5 Click Save.