3.1 CardConnect Payment Error: Transaction Was Not Authorized... Reason: (Response Status:)
Problem
Customer was receiving the below message when attempting to process a credit card with Card Connect.
Payment Error: Transaction Was Not Authorized... Reason: (Response Status:)
Solution
This is likely due to firewall restrictions for the individual workstation.
Refer to the Card Connect Topic Document for Network Minimum Requirements and ensure the suggested IP Addresses have been whitelisted on your network.