3.1 CardConnect Bolt API Key not returning a list of valid Terminals
Problem
Credit Card Terminal Setup with the new CardConnect Bolt Terminals
Customer has all of the information plugged into the credit card profile and the terminals are connected and say bolted on them. When the customer clicks on the 'List Terminals for this MID', they get the below message with no terminals listed.
Terminals associated with Merchant ID:
Solution
On the CardConnect Credit Card profiile, ensure the API Key is entered exactly as provided by CardConnect and includes an equals sign (=) at the end. The CardConnect Bolt API Key is a long alpha-numeric string which includes upper and lower case letters. The field is case-sensitive.
For Example: 6oXxkPFROi8BQqtxi73lfVIm3YEYbDZffpv6GZ6qbOw=
Note: To guarantee the change is taken, first register the serial number as something entirely different: 27298td92382095. Register the terminal a second time with the correct serial number and correct case, as this is case-sensative.