3.1 CardConnect Error Occurred Service Fee Declined (Response Status:C)
Default Subject
Problem
We're getting the following when trying to process sales through CardConnect: An Error Occurred Service Fee Declined (Response Status:C).
None of the credit card machines on that MID can take cards. We haven't made any changes to RecTrac.
Solution
This is a CardConnect issue for any accounts that are set up to handle Service or Convenience Fees. Contact CardConnect support for assistance.