Issue Key | Issue Summary | Customer Note |
RT31-14618503294 | Pattern fee updates result in SAFeeHistory postings for all items but SAGLDistribution postings for only one item. | If a fee was updated in bulk for a pattern facility reservation, general ledger records would only be posted for one item, rather than all items within the reservation. This has been addressed. |
RT31-14618503098 | MainTrac - Cannot link WO to SR using inline edit or selecting from the SR Update screen |
Addressed an issue where attempting to update the Work Order number linked to a Service Request would not complete. |
RT31-14618503010 | Need to have Check In transactions for API Interface Calculate Fees | Resolved issue where Tee Sheet Check-In transactions for API Interfaces were not calculating fees. Customers using the Golf Now via API interface need the ability for RecTrac to charge Greens Fees on check-in of the tee time. Golf Now has a business model in which they simply charge a booking fee on Golf Now to book a tee time, and the patron is then responsible for paying the actual greens fee at the course. Previously, all Golf Now booked tee times show zero dollars during the check-in process. |
RT31-14618502820 | Database Analytics Export for InteliTrac is not finishing when running a Full Export | Addressed an issue with the InteliTrac Data Export that was causing duplicate fee history data to be exported when processing multiple dates at the same time. |
RT31-14618502795 | Update InteliTrac Export to format dates correctly for SiSense | Updated the InteliTrac Export to format dates correctly for SiSense. Datetime fields that only have a single digit hour were getting double spaces between the date and time(01/07/2018 4:00 pm) and SiSense is unable to handle that. However, double-digit hour fields were working correctly all along(01/07/2018 11:00 pm). |
RT31-14618502760 | Customer would like Table number and Cover to print on Open Ticket Receipts (Clone of task RT31-141009, flagged as Released, but never fixed) | An option to print "Table Number" and "Covers" on all Open Ticket/Open Table 40 column receipts has been added to the receipt format profile. The option is titled "Print Table/Covers On Order Print/40 Column Receipts" and is found on the Additional Settings tab under the POS Sales group. |
RT31-14618502745 | ePACT Activity DataGrid Column is not Displaying Correctly | Fixed the issue of the "ePACT Activity" column not displaying correctly in the Activity Section Management DataGrid. |
RT31-14618502676 | Add the ability to delete SR's from the SRP screen | The option to delete service requests has been added to Service Request Processing. Users may highlight one or more Service Request records and use the Delete button to remove them. |
RT31-14618502638 | Create/Test Facility Reservation Dashboard | Added a Facility Reservation dashboard to InteliTrac. This dashboard is designed to give immediate insight into Facility Reservations and allow the User to filter information by Facility Location, Facility Class, and Reservation Method (RecTrac, WebTrac, Mobile). |
RT31-14618502632 | Create/Test Activity Enrollment Demographics Dashboard | Created the Activity Enrollment Demographics dashboard for InteliTrac. This dashboard is designed to tell the story of the current health of the Activities being offered by the Department. Focus is on zip codes served as well as the number of households and patrons enrolled. Allows filtering by Category, Type, Sub-Type, and Enrollment Method. |
RT31-14618502549 | Unable to save User Update when Single Sign On Cross Reference is blank |
Resolved issue where users were unable to save User Update when the Single Sign On Cross Reference field is left blank. |
RT31-14618502687 | Issue with Pass/League/Activity Prerequisite Criteria retaining the correct information | Pass, League, and Activity Prerequisite criteria was not retaining the selection of items made (whether pass code, type, category, etc..). This was fixed by adjusting the screen component being used for these criteria. |
RT31-14618502819 | One Click Finish not working for WebTrac Tee Times | WebTrac reservations were not proceeding to the correct screen if the "One Click Finish" option was used. This was addressed by updating how refresh logic was working in scenarios that use One Click Finish. |
RT31-14618502497 | Create/Test Activity Enrollment Dashboard | Created the Activity Enrollment dashboard for InteliTrac. This dashboard is designed to tell the story of the current health of the Activities being offered by the Department. Focus is on the number of Activities offered along with total capacity and number of enrollments. Allows filtering by Category, Type, Sub-Type, and Enrollment Method. |
RT31-14618502315 | Need to change Install to delete Help directory and Re-Add to remove old deleted files |
The RecTrac update will now remove all files from the Help directory before reinstalling to ensure the most current Help is displayed. |
RT31-14618502270 | MainTrac Stock Room Transfer - Posting Report & Report Output Listing | The MainTrac Stock Room Transfer Report has been added. This report shows a detailed listing of transfers created by the Stock Room Transfer program. |
RT31-14618502269 | MainTrac Stock Room Transfer - Processing and Screens | Stock Room Transfer as been added to the MainTrac module. This program can be used to transfer some or all of a material from one stock room to another. |
RT31-14618502268 | MainTrac Material Posting - Posting Report & Report Output Listing | The MainTrac Material Posting Report has been added. This report shows a detailed listing of postings created by the Material Posting program. |
RT31-14618502288 | Availability Conflict message for punch remaining is confusing | If the number of visits remaining for a punch pass falls underneath the warning limit during visit processing, a message will be displayed. The format for this message has been changed to the following: "After this visit, <Family Member>'s <Pass Description> pass will have only X visits left." |
RT31-14618502259 | Create new System Financial InteliTrac Dashboard | Created the System Financial dashboard for InteliTrac. This dashboard is designed to see the big picture of how the organization is doing financially. The dashboard allows filtering by module, payment type, and interface. |
RT31-14618502258 | Add Fields to InteliTrac Export Program | Added additional fields to InteliTrac Export program to pass essential data from RecTrac to the InteliTrac Elasticube so that optimal data-driven dashboards can be created using those new fields. |
RT31-14618502249 | ePACT Integration - Missing Email Address Notifications | Added the ePACT Administrator Email field to Static Parameters. When the ePACT Export runs the ePACT Administrator will receive an email with an attached csv file listing any members without email addresses that have enrolled in ePACT Activities. |
RT31-14618502226 | Update all Topic Docs wording for "Contact Customer Support" | All Topic Docs were updated to suggest opening up a "Support Ticket through the Customer Portal" in addition to showing the company phone number. |
RT31-14618502212 | Credit cards in Card Connect, get declined when a customers address has a special symbol in it, ie like an "&" | There was an issue processing credit cards in GUI using CardConnect if the First and/or Last Name fields; and /or the address lines had special characters in them in that an error would display on the screen indicating an issue with the code. This has been fixed. |
RT31-14618502324 | Hardware Qualification - RecTrac 3.1: RF IDeas pcProx Plus RFID Reader | Validated the pcProx Plus reader model RDR-80581AKU for use in RecTrac. This exact model can only be used for keyboard emulation tasks, which would be Attended/Unattended Visit Processing and Household lookup in Global Sales or Household Management. It cannot be used for background Visit Processing, nor can it be used for Access Control. This is a hardwired limitation on the unit itself. |
RT31-14618502237 | Duplicate "Ghost" primary guardian family members created. | An issue was addressed where duplicate primary members were created on WebTrac when a logged-in household would click the link to create a household. An error message will now notify the user they cannot create a household and will tell them which household they are currently logged in with for the current session. A post-update step was also added that will run automatically to remove blank members and merge those that may have history tied to them with the original primary member. |
RT31-14618502080 | Add the ability to update the ARSection ePACT Activity flag via Bulk Change | Added the ability to update the "ePACT Activity" toggle via the Activity Section Bulk Changes program. In the Bulk Changes Available Fields DataGrid this will be listed with the field name of EnableEpactSection. |
RT31-14618502077 | Remove/Hide unused InteliTrac License Profile fields. | Removed the following unused InteliTrac fields from the License Profile: InteliTrac Additional Components, InteliTrac URL 2, InteliTrac URL 2 - Label, InteliTrac URL 3, and InteliTrac URL 3 - Label. |
RT31-14618502062 | Update InteliTrac Group/User Creation to use VSI InteliTrac Server Proxy | Updated code to use the new authentication method for creating and updating InteliTrac users. So, if a user is toggled off in RecTrac they are then removed from SiSense automatically. |
RT31-14618502041 | Secure Requests to InteliTrac Server | Modified how RecTrac generates the redirect URL to the InteliTrac server when a user tries to view InteliTrac data. Currently, only one query string parameter "email=<RecTracUserEmail>" is passed which could easily be spoofed. Instead, we will now pass two parameters: "user=<RecTracUserID>@<CustomerID>" & "key=<hash value of user parameter + Customer API key>". Added the "VSI Client Key" and "VSI Client Services Domain" fields to the license profile to handle the necessary information needed by the InteliTrac Server. |
RT31-14618502428 | Combined Fee Prompt causes error when trying to purchase tickets on WebTrac | In WebTrac while selling multiple tickets that use Combined Fee Prompt, users would be returned to the splash page with an error stating "A browser refresh event was detected....". This was fixed by adjusting the information being written across multiple tickets during a screen refresh. |
RT31-14618502689 | Florida State Tax Increase | Requested changes have been made to the Florida Tax Option to include an option of 8.5%. |
RT31-14618502067 | Invalid Character Error when creating a WO | If a DataGrid is configured to NOT use SearchFirst or if the SearchFirstInitialMax value is too high, it is possible to attempt to add a record before the DataGrid has finished loading. In this scenario, attempting to save the record will result in an error message. This error message has been changed to the following: "Unable to create record for <table name>. Please allow the previous screen to fully load and try again." |
RT31-14618502426 | InteliTrac Data Export Fails if MainTrac/CYMS is Included | Removed MainTrac and CYMS from the "Tables To Include" list in the InteliTrac Data Export program. |
RT31-14618502810 | Stanley Golf Course Tee Sheet 3.1 | The Stanley Custom Tee Sheet Report was converted from 10.3 to 3.1. The Report features Tee Sheet layout that is specific to Stanley Golf Course. |
RT31-14618502289 | Docs - Online Help and Topic Doc needed for new Topaz SignatureGem LCD 1 x 5 option |
The Electronic Signature Capture Topic Doc has been updated to include the Topaz SigGem 1.5 signature pads. |
RT31-14618501704 | MainTrac Call Center Processing (2 of 3) - Notifications | The functionality of the "Send Email to Work Order Requestor on Status Change" option found in the Work Order profile has been expanded. In addition to an email being sent to the Contact's address specified on the Work Order, emails will now also be sent to those households that have Service Requests connected to Work Orders. |
RT31-14618502112 | Internal Changes to allow for updated release numbering scheme |
Adjusted the release numbering scheme in source control to allow for a 5th set of numbers to follow standard release methodologies |
RT31-14618502874 | Mobile Scanning Display Change on Valid Scans | Added new options to the Pass Visit Swipe screen to include Gender and Age. |
RT31-14618501891 | Error when trying to access Email Templates from the HH Management Screen "You can only run one Routine per SubSession" |
Using the Templates feature within the Email Create program (household update --> email) would produce an error saying "You can only run one Routine per SubSession". This has been fixed so email templates can now be used in Email Create. |
RT31-14618502205 | Tee time notes made through the API overwrite if a second booking is made into a partial slot | Tee Time reservations made through the API were replacing existing reservation tee time notes. This was fixed by appending reservation notes added for each tee slot and adding a tee time note field to each slot. |
RT31-14618502445 | Want to be able to define the Cost Center used for ALL overpayments/credits and not use Wildcard cost center | A new toggle titled "Use Fixed Cost Center for Control Account Entries" has been added to Static Parameters profile under the "Financial Settings" group. With this setting enabled, the system looks at the Control Account Cost Centers in Static Parameters rather than wildcard cost center options (e.g. - item fee wildcard or user drawer wildcard). |
RT31-14618502720 | Fees are being displayed incorrectly on WebTrac | Certain item fees were not displaying properly for a customer in Global Sales or WebTrac search. This issue was resolved by addressing how state tax logic was running against the displaying fees. |
RT31-14618500809 | Taking Photo From a Displayed Picture in Pass Visit Process breaks RecTrac | If using the Vermont Integration Client (VIC) as EXE, attempting to take a photo via Visit Processing could result in the system getting stuck in the "capturing photo" phase. This has been addressed and the photo process will now complete successfully. |
RT31-14618502424 | Household Reservation Contract quantity field should be integer rather than rounded | The VSI - Household Reservation Contract report output has been updated to display the Fee Quantity field as a decimal. Previously this field was set as a integer so fee's such as "1.5" or "1.25" did not show properly. |
RT31-14618500641 | Allow Email Tags to work in Email Subject in RecConnect | In RecConnect, the "Email Subject" field can now utilize Database Value Code tags to automatically insert fields into the subject line of RecConnect emails. |
RT31-14618502437 | Ability to see punches left on WebTrac | In WebTrac, the My History screen has been updated to show search history results of "Punches Left" for punch passes. These results can be hidden by updating the WebTrac History screen under "WebTrac Management Screen Management." |
RT31-14618500576 | Permission Codes beginning with integers do not work when multiple codes are linked | Permission Codes that begin with a number can no longer be added to the database. Also, when upgrading to 3.1 any existing Permission Codes that begin a number will be converted to begin with "P." |
RT31-14618502204 | Facility Calendar ends when page does rather than extend if more pages are needed | When running the Facility Calendar for one week or less, the output will now properly append multiple pages if the number of reservations exceeds one page. |
RT31-14618500188 | MainTrac Material Posting - Processing and Screens | Material Posting has been added to the MainTrac module. Posting options include Issue Materials, Physical Count, and Receive Materials. |
RT31-14618502202 | SAPerson RecConnect Produces the same result as Unique Household when Unique Family Member is used. | The Person Report --> SA RecConnect Output has been updated on the RecConnect Options screen to provide options of "All Matches" or "Unique Family Members." The option of "Unique Household" was removed as it does not pertain to a persons report. As well, the "Unique Family Member" match option was updated to make sure it was properly returning person records. |
RT31-143705 | MainTrac Call Center Processing (1 of 3) - Processing Program | Service Request Processing (formerly "Call Center Processing" in MainTrac 10.2) has been added to RecTrac 3.1. This program allows the logging of requests from customers/patrons and creating/linking Work Orders to these Service Requests. |
RT31-145335 | Add the Service Request Processing Report to 3.1 | The MainTrac Service Request Report has been added. This report shows a detailed listing of requests created by the Service Request Processing program. |
RT31-146369 | Unable to add Ethnicity Fields to WebTrac HH Update Screen | Ethnicity is now an available field when creating a custom WebTrac Household & Member screen for adding a new or updating an existing household or family member. The field defaults to a Field Status of Hidden, but can be changed to Updateable to allow patrons to view and update the field in WebTrac. |
RT31-146013 | Hoffman Estates Park District wants same WebTrac AR Custom Search Output as Glenview Park District. |
Created a custom AR search output for Hoffman Estates Park District. |
RT31-146091 | WebTrac Search screen - no tool tip pop-ups showing any longer when mousing over widgets | Tool tip displays that prompt when hovering over widgets in WebTrac were not consistently coming up for all items. This has been fixed by reviewing all widget items in WebTrac. |
RT31-146286 | Allow "Amount to be Paid" field on WebTrac checkout to be disabled. | Made changes to the WebTrac Checkout screen when full payment is required for all items in the Shopping Cart. Previously in this scenario the Total Balance For Household, Minimum Amount Due Today, Maximum Amount Due Today, and Amount To Be Paid Today were all displayed with the same value and the patron was allowed to change the Amount To Be Paid Today. Now in this scenario the only field displayed is the Total Balance For Household and the field cannot be changed by the patron. |
RT31-146375 | Customer would like the ability to pull the relationship field out of RecTrac with the Person Report |
Added the Relationship field as an Available Field for a custom Output Template in the Person Report. |
RT31-145131 | Demo Website Warning message is sometimes indexed by Google as the only text in search results | Made a change so that the Demo WebTrac Warning will not display unless the WebTrac Interface Parameter is set to "Demo Interface." Also changed the Demo WebTrac Warning message so it is now a Language Code. It can be found under Phrase ID = Web-Global-28. |
RT31-144478 | Setup/Cleanup times on WebTrac Facility Monitor make times unavailable incorrectly | The WebTrac Facility Reservation Monitor has been updated with a new merge option called "yesafter." This option works similar to the merge option "yes", but performs facility time block merges after availability for Facility Time Blocks have been checked. This is a useful option for Facilities that have setup and/or cleanup times and you want the Facility Reservation Monitor to only make 1 time slot before and or after a reservation unavailable. Previously merged available slots would show as unavailable do to setup / cleanup times. |
RT31-145473 | Sales DB - Interface Parameter: WebTrac4 Issue with Mobile Display on Payment Screen | Updated WebTrac so that buttons don't overlap when accessing the shopping cart and new household creation screens in specific custom style sheets. |
RT31-14618502450 | Tee Time Statistics Report | The VSI - Tee Time Statistics Report output has been converted to RecTrac v3.1. The report is found under the Tee Time Setup Report and displays under the Report Output listing in the group "Golf - Statistical." The report gives statistics based on filled versus unfilled slots; show versus no-show slots; and tee times bookings by GUI versus Web. |
RT31-14618501823 | Add VSI Encryption profile during upgrade if none linked | During a 10.3 --> v3.1 conversion, an Encryption profile will automatically be created and linked in the database if no encryption profile existed in 10.3. The linked encryption profile will default to using VSI Encryption. |
RT31-14618502439 | WebTrac guest Ticket Sales where phone is a required field causing issues | WebTrac guest sales where phone is a required field would get stuck in a processing loop if the phone number was not filled out. This has been fixed by making an adjustment to how the screen was overlaying the information. |
RT31-143547 | Report Template Update RecConnect Options: Match options drop down missing selections | The Report Templates options for RecConnect "Match Options" was not populating anything. This has been fixed and the options of All Matches, Unique Family Members, and Unique Households are now available. |
RT31-14618502718 | Custom Schedule Error when deleting old schedule and bulk creating new schedule | Activity Section Custom Schedule & Holiday schedules could produce an error if Activity Schedule records were created and deleted in a specific order. This has been addressed by clearing a value that was being retained during the process. |
RT31-145455 | Report Options Date Select fields spill outside the container. | Fixed issue where the text inside Date/Time select fields would spill out of the container if the screen was shrunk too small. The following Date Select options have been removed: Day/Month of Last Year and Day/Month of Next Year. |