Issue Key | Issue Summary | Customer Note |
RT31-14618502397 | Add Optional Automatic Invites for ePACT Integration | Added a new toggle to Static Parameters to "Auto Invite New ePACT Members". With this toggle selected ePACT Member invites will be automatically emailed once a family member is registered for an Activity set as an "ePACT Activity" (defined in the Additional Settings section of Activity Section Update). |
RT31-14618502238 | Child care statements are not being generated based off the filters correctly. Wrong customers being emailed blank statements | Addressed an issue where the Statement Minimum was impacting Child Care Statements. Users running with a Statement Minimum of $0 could end up creating (and possibly emailing) a blank statement to their entire database. RecTrac will now hide the Statements Minimum field to reflect that it no longer impacts Child Care Statements. |
RT31-14618502215 | Customer ID is not exported to SAItemReportTag CSV For InteliTrac Export | Added Customer ID to the three SAItemReportTag csv files created during the InteliTrac Export. |
RT31-14618502136 | Add InteliTrac help to License Profile | Added InteliTrac Help for the License Profile and User Management. |
RT31-14618502058 | Create Data Transformation Script for InteliTrac Export Files | Created a transformation script to handle the manipulation of the exported customer CSV files to match our placeholder (schema) file layout prior to a scheduled ElastiCube build. This will ensure file layouts are correct and will not affect existing Dashboard functionality for customers not wanting to update to the latest RecTrac Version. |
RT31-14618502040 | Code ePACT Network Integration Scheduled Event | Added the backend functionality to the EpactExport scheduled event. This event is what checks each section for the ePACT Activity toggle being enabled, and if so creates (if they aren't already there) the enrollees on the ePACT side. |
RT31-14618502039 | Add On Save logic for ePACT to the Static Parameters Profile - PART 2 of 2 | Added logic to auto create/delete the ePact scheduled event when the Enable ePact Integration toggle (in Static Parameters) is enabled/disabled. |
RT31-14618502038 | Add fields to RecTrac Static Parameters profile for ePACT - PART 1 of 2 | Added a new toggle to the Misc Settings group in Static Parameters, Enable ePACT Integration. Enabling this field will display another field for customers to enter in the Client Key provided by ePACT when their account is setup. |
RT31-14618502014 | SSO Login for RecTrac | Added support for Single Sign-On authentication within RecTrac using the Shibboleth service provider. This is currently available to all on-premises customers and will be available to hosted customers in the future. |
RT31-14618502009 | Statement of Receipts Report sa0574.r | The Stanley Receipts Report has been converted to RecTrac v3.1. This is a custom system financial report for Stanley Golf Course, CT. The report output can be found under the GL Setup Report. When processing the report output, a report options screen displays with options specific to Stanley Receipts. The output contains a custom layout with account numbers, account names, cash amounts (credit and debit), and credit card amounts (credit and debit). |
RT31-14618501959 | Clean up the Do Not Reset configs in the Combo Log profile | Added Help to the MainTrac Combination Log Profile screen to clarify use of Screen Reset fields and modified existing terminology to better represent each field and label. |
RT31-14618501922 | Need to update all Topic Docs to have 2019 as the copyright Date | Topic Documents have been updated to reflect a copyright year of 2019. |
RT31-14618501904 | Material Resource shows as blank when clicking History in Combo Log | When clicking the History button in the Combination Log program, the Resource column will now display the correct value, even for a modified line item. |
RT31-14618501967 | Serialized Tickets on WebTrac showing "?" as their Shopping Cart | Fixed an issue where serial tickets setup for venue seating could not be added to the cart via the ticket search program. A ? was appearing instead of the add to cart button. |
RT31-14618501888 | Date format for 2019 is in a XX/XX/XX format instead of the XX/XX/XXXX format | Certain date fields in RecTrac, Mobile RecTrac, and WebTrac could display in "MM/DD/YY" format when the year should be a 4 digit "YYYY". This has been fixed by adjust those date fields. |
RT31-14618501852 | Custom Residency Program needs to use Date Range, rather than specific begin Date and End Date for BCSR check | The custom Greenwich Residency Status Change program has been updated using the customers specifications. Changes include updates to the default values on the screen, removing permissions checks, and expanding HH Member Category changes to non-pass holders. |
RT31-14618501896 | Special Characters on report logo name will cause PDFs to be corrupted. | There was an issue with linking a Report Logo in the Daily Processing Profile if it had a special character in it in that the PDF would be corrupted as a result and not display/print. The change made was to disallow linking any Report Logo that has a special character in it going forward with the exceptions of hyphens and underscores. |
RT31-14618501733 | RecTrac version update to 3.1.09.02 | RecTrac version updated to 3.1.09.02. |
RT31-14618501724 | Quick Fix- Facility reservations are using old court reservations numbers from a year ago. | Linking a new Facility reservation to an existing reservation number will no longer conflict with reservation numbers that were generated as a result of a Court reservation with a Facility Tree involved. If the conflicting record is due to a facility tree, it will be ignored. |
RT31-14618501723 | Combination Log - "Limit Tasks To This List" selections are not respected when selecting a fixed asset | For the MainTrac Combination Log, the tasks displayed in the Tasks DataGrid will now correctly be restricted by the list of allowed task codes entered into the "Limit Tasks To This List" field found in the Combination Log profile. |
RT31-14618501713 | InteliTrac Export Files have an Invalid Carriage Return at the End of the File | Removed the trailing return carriage from the InteliTrac csv export files. When rebuilding the Elasticube in Sisense each morning, the Elasticube builder will no longer give a message that "X Number of Rows were deleted because they were blank." |
RT31-14618501694 | InteliTrac Export is returning N/A for Report Tag values when multiple Tags are selected. | Fixed an issue where items with multiple report tags linked would have NA in their exported csv files instead of the report tags. |
RT31-14618501700 | Guest Household Ticket Sales and Tee Time Slots Prompting to re-enter info on each ticket/Tee Time | Guest Household sale information was prompting multiple times if 2 or more items were sold (1 set of prompts for each item). This has been fixed by changing Guest Sale Information prompts to use the first entered values for all remaining guest prompts. |
RT31-14618501616 | Upgrade.exe script for 3.1.09.00 fails | Resolved issue where the upgrade script would fail when upgrading a repaired database from 10.3.04 to at least 3.1.9.00. |
RT31-14618501628 | Verified Bug - Missing receipt numbers in SAReceipt Table | When in Global Sales and using either the "Update Fees from Cart" or "Change from Cart" buttons within the Shopping Cart without an item in the cart and selected, a generic error would occur stating an item must be selected. This would result in a receipt being generated and not used so the next valid receipt number could miss one or more consecutive numbers. A check is now in place to notify the user one or more records must be selected in the cart and will no longer use a receipt when this is clicked. |
RT31-14618501577 | VSITimer version inconsistent with the 3.1.09.01 release | Adjusted VSITimer version and how the RecTrac install gets the version it has in the install. |
RT31-14618501535 | AR Brochure - BUG - Sunnyvale, CA | The requested changes have been made to the Sunnyvale, CA Activity Brochure Interface. |
RT31-14618501528 | Tooltips cutoff on WebTrac | Corrected an issue where tooltips would sometimes appear off-screen depending on the content width of the page. |
RT31-14618501511 | Create new RecTrac SSO Profile Type | Changed the Active Directory Profile Type to SSO (Single Sign On) and added a Sub Type of Active Directory with an ADFS Sub Type coming soon. Updated anywhere the Active Directory Profile is referenced to use the SSO Profile Type and SubType of Active Directory. Changes to the VIC were also required for this change. As a result VIC 3.1.9.2 was released. |
RT31-14618501890 | Activity Roster Report is showing the Combo Key when running for more than one activity | The Activity Roster Report was showing the word "ComboKey" in the header of the report just before the Activity Section displayed. This has been updated to remove this word and just display the activity number and section. |
RT31-14618501408 | Create the report output and processing for the Bend Oregon Custom Activity Discount Fees | The Bend Oregon Discount program has been added to RecTrac 3.1. This program provides a journal for staff to review with applicable discount amounts for Bend, OR. |
RT31-14618501936 | A cancelled FR item in the future with accrual fees are not accruing when accrual is run for today. | There was an issue if doing a cancellation and also using accrual in that if charging any cancellation fees, they would not accrue until the item event date. This has been changed so that cancellation fees may be accrued at any point after the cancellation has taken place. |
RT31-14618501311 | Custom Campground Tag - sold as part of initial purchase |
The custom campground tag has been coded for Clay County. |
RT31-14618501280 | Typo on the Question Merge Help Screen in GUI | The Question Merge program has been updated to fix a grammatical error within the information dialog at the top of the screen. |
RT31-14618501150 | Re-occurring Household Import won't allow web user fields if household already exists. | There was an issue that would occur if there were orphaned web user name(s) in the WebUserName table that matched web user names being imported for the HH import in that a error would occur preventing the import from happening. This has been fixed. |
RT31-14618501127 | Add flag on individual activity sections to enable ePact | Added a new toggle to the Activity Section for ePACT. Enabling the toggle will allow the class and enrollees to be sent to ePACT. |
RT31-14618501817 | The Works a custom report called the Year End Gl Post Report and it is not working correctly | Made changes to the custom Year End GL Post Report written for The Works in Newfoundland. The report will no longer include Punch Passes or any items that have an Installment Bill linked. |
RT31-14618501067 | Facility super grid filter issue | In the Super Grid, setting any of the filter fields from a value other than "All" back to "All" will now properly reset the resource selection. |
RT31-14618500953 | Add Registration Source to the Existing Bulk Pass Print Program | Bulk Pass Print has been updated to include a field for "Interface". This allows for selection of RecTrac, WebTrac, or both during bulk print pass search. As well, the Bulk Pass Print screen has been updated with a more user friendly layout and the transaction date fields now default with the proper date format. |
RT31-14618500937 | AR Brochure - BUG - Ames, IA | The Activity Brochure Interface for Ames, IA has been modified to correct an issue where if date criteria are linked to fees, they would not display on the Brochure results. |
RT31-14618500842 | Combination Log - Task Category is not correct for some logs | Addressed an issue where Combination Log records would be logged with the same Category/Class, regardless of what was set for the task linked to the Asset/Asset Category. |
RT31-14618500739 | When you register for a league on WebTrac, the team name displays twice in the header bar. | Registration for a league in RecTrac and WebTrac was incorrectly displaying the team nice twice. This has been fixed by adjusting the name returned when a league item is added to the cart. |
RT31-14618500731 | Combination Log Profile - Screen resets not working correctly | Changed verbiage on the Combination Log profile screen to be clear to users on the functionality of the Screen Reset fields. Options were also expanded for settings to preserve. |
RT31-14618500708 | New Hosted Payment Page for CardConnect 3.1 WebTrac | The CardConnect HPPV2 (Hosted Payment Page Version 2) has been coded for use with RecTrac/WebTrac version 3.1.09.02. Some setup is required for this to occur which will involve collaboration between VSI and CardConnect. For further information on the subject, users can consult the Topic Doc found in the Online Help. |
RT31-14618500679 | Combination Log - Misc Expense Unit during change | Addressed an issue where updating records within the Combination Log would sometimes result in Misc Expense records being assigned a Unit (ex; Hours). The unit for Misc Expense will now be blank regardless of updates to other records within the DataGrid. |
RT31-14618500662 | Work Order Profile - Save button is missing the diskette icon to the left of the word "Save" |
The Save button on the Profile Update screen now correctly displays the diskette icon for all profiles. |
RT31-14618500593 | Combination Log Profile - Error displays when selecting more than one option from "Limit Tasks To This List" | The "Limit Tasks To This List" field, found in the Combination Log profile, will now correctly allow the user to select multiple Task Codes without presenting an error message. |
RT31-14618500590 | Upgrade Fix: Need to convert Custom Language for Questions Text | Corrected an issue where custom language codes for Question Groups in 10.3 would not properly convert to the 3.1 database. Questions using this setup will now be converted properly with the correct question text. |
RT31-14618500404 | Cannot Select Court Usage codes in Court Pattern | There was an issue with Court Pattern Reservations in that Usage Codes would not display in the Usage Code field. This has been fixed. |
RT31-14618500360 | TDE.exe for CBCI Conversion | Adjusted TDE Script to work in the CBCI pipeline. |
RT31-143777 | Help needed for Global Trial Balance reports | Online Help for the Global Trial Balance reports has been written. |
RT31-14618501725 | Help and Topic Doc needed for Evaluations | Added Help and a Topic Doc to the system for the Evaluation functionality in the Activity, League, and Trip modules. |
RT31-14618500088 | 10_3 to 3.1 Conversion - M2Sys SACrossreference records | Cross Reference Records that are created in 10.3 using the m2sys biometric process now properly add a Record Type field when upgrading to RecTrac 3.1. Previously these fields where not linked; a Record Type is necessary to delete m2sys records from the m2sys database. |
RT31-145464 | Change Task Just For This Asset Button No Longer Working | Corrected an issue where updating an Asset Category record linked to an Asset for a single task would update all instead. You can now select "Change Task Just for This Facility (or other asset type)" without updating the task code for all. |
RT31-145873 | Mobile MainTrac - Combination Log - Task Code list is not correctly narrowed down based on the Asset | Corrected an issue with the Mobile MainTrac Combination Log Wizard and Combination Log Form where if an Asset Type was selected, it would not filter the Task Codes to those linked to the Asset Type Codes. |
RT31-146051 | Mobile MainTrac - Combination Log - Log Notes | For the Combination Log Wizard and Combination Log Form programs in Mobile RecTrac, a Notes field has been added below the Time Entry (Hours) field. Users may now add notes to their time entries. |
RT31-146194 | Combination Log - History Button - Misc Expenses not displaying anything in Log History | A notification was added when viewing the history for MainTrac Combination Log records that informs the user that history is not tracked for the Misc Expense resource type. |
RT31-14618500018 | CYMS - Add a fixed-output report to 3.1 for the Hourly Reservation Grid Report (cr0507 program from 10.3) | The CYMS Reservation Grid Report was added to RecTrac 3.1. This report lists hourly reservations in a table, by room, by date, with a column for the child's name and time blocks showing when the reservation will occur. |
RT31-14618500017 | CYMS - Create Hourly Care Reservation Reports | The CYMS Reservation Report was added to RecTrac 3.1. This report lists reservations by date, time, and name. When running the Reservation Report, the Report Options screen includes a number of toggles for sort order and important allergy, medical, special needs information, phone numbers and more. This report also can be printed in Attendance Sheet format. |
RT31-14618501876 | Activity Attendance Posting- Remove Selected button error | There was an issue with the Activity Attendance Posting in that if selecting a person on the roster and doing a "Remove Selected", this would undo all the visit postings instead of just the one. This has been fixed. |
RT31-146188 | Potential for a refund to double-up in amount. | There was potential for a doubled up refund amount if a credit card sale was done to a household and then a refund for that sale was attempted as a guest. The user at that point would get a message saying the refund needs to be done by the Household that made the purchase. If the user then hit the "back" button to get back to the Global Sales screen, looked up the correct household to give the refund back to, then cancelled the item through purchase history, the original attempt at the refund would still be in the shopping cart and another refund record would be added to it from this last cancellation effectively doubling up the refund amount. This has been fixed. |
RT31-146426 | BUG with how IE interprets CSS within the Hero Slider Splash Page | Internet Explorer was not properly interpreting the CSS for the WebTrac "Hero Slider" Premium Splash Page and it would result in double vertical scroll bars along the right side of the screen. This has been fixed by making adjustments to the html and CSS to accommodate IE. |
RT31-141742 | Credit Card - CardConnect - Canadian credit cards | The ability to process credit cards issued by Canadian banks has been added in this build. |
RT31-146452 | Upgrade Conversion Process Tanking on RPCCTXNS table | Enhancements were made to prevent the 10.3 RPCCTXNS --> Wordindex field from causing a 103 --> 31 upgrade from crashing. |
RT31-146455 | Changes to RecConnect so that it skips invalid formatted emails (a@a), rather than kill the entire process | There was an issue with Reconnect - emails if one of the Households in the list had an improperly formatted email consisting of one letter, an @ symbol, and then another single letter. Ex: g@u. When the issue occurred, the user would see in "notifications" an error showing, "starting position for substring, overlay, etc. must be 1 or greater. (82) (Business/Routines/Recconnect.p)". This has been changed so that when an improperly formatted email is encountered, it will be skipped and the process will continue on. |
RT31-143938 | Ability to display a custom refund reference title on the payment screen isn't working | The Daily Processing Refund screen now correctly displays custom Payment Reference fields defined in Payment Code Update. |
RT31-145573 | End of Shift - Deposit slip number disappears after making changes to a batch | An issue has been addressed where assigning a deposit slip to End of Shift records would be cleared when changes were made to a batch. Deposit slip numbers will now appear correctly regardless of any changes made to the batch. |
RT31-139391 | Need a Rental Deposit Liability Report | Added the Rental Deposit Report output to the Rental Reservation Report. Customers will now be able to list rental items and the current status of their deposits, just like they can in Facility via the Facility Deposit Report. |
RT31-145538 | Rewards show as dollars instead of points | Altered the display of accumulated rewards points on the Current Balances page on WebTrac. Prior to this change the points total was accompanied by a $, leading patrons to believe that was the literal dollar value of their points. Now it will just have the value of their points followed by the word Points to make it clear that the value displayed is in points, not dollars. |
RT31-145084 | New InteliTrac export Field: Customer RecTrac Version | Added the field "RecTrac Version" to the SADetail CSV. The version displayed will be the RecTrac version at the time of the export. |
RT31-145082 | Add option for Host Key on sFTP export for InteliTrac | Added the "sFTP Host Key" field to the Database Analytics Export program when using the Transfer Option of sFTP via WinSCP. This is the field for the Host Key fingerprint value (which typically begins with ssh-rsa). |
RT31-144749 | With ETS there is a 'Linked Cards' option on the payment screen that shouldn't be. | There was an issue on the payment screen if using ETS cc processing in that a field for "Linked Credit Cards" would display though this field is not relevant for ETS process. This has been fixed. |
RT31-145083 | InteliTrac export should only allow for 1 export per Day when Scheduling | Made the following changes to the InteliTrac Data Export program: 1. Audit Log entries are now made for every date processed during the export. 2. The Full Export Option now only has a Begin Date. The End Date was removed as the Full Export will always export all data up through the previous day. 3. If the Full Export is run for duplicate dates (based on the Audit Log entries) a warning message will be displayed. 4. The date range has been removed from the Incremental Export Option. This option will now export all data since that last successful export (based on the Audit Log entries) up through the previous day. |
RT31-145542 | Updating teams in League Matrix breaks team link | Addressed an issue in League Matrix Schedule Generator where the team names would be cleared after updating the matrix with new team numbers for Home/Away teams. Team Names should now appear with their corresponding team number when on the Maintain Schedule screen. Also addressed an issue where using the League Matrix Schedule Generator would result in a schedule that contained the team names from a different league. |
RT31-14618501606 | League Auto/Manual Schedule Generator not working for Court Facilities | There was an issue with generating League Schedules if the Facility attached to the league was a "Court"- type facility in that the schedule would not generate if the "max count" on the court was set to zero. This has been fixed. |
RT31-145243 | Expand Shopping Cart on New Payment Screen | Resolved issue where the shopping cart on the new payment screen wouldn't expand properly. The shopping cart group now expands to the full size of the screen. |
RT31-145443 | Max Occupancy Rule | Added a new Advanced Unit of "Item (Unique Counts By Night)" to the Advanced Criteria Update. This is designed to be used with campsites or similar types of rental items. Selecting this unit will only count the reservation if it spans overnight. It will not include the last day of a reservation when people are checking out in the morning. |
RT31-143507 | Receipt Mailer Option is not working when you're refunding credits | There was an issue with Refund-Finance credit balance refunds in that if a "mailer"-type receipt was desired, and set as such in the receipt format profile, the receipt would still only print out in standard format. This has been fixed. |
RT31-144529 | Inventory Rule issue | There was an issue with PSI rules attached at the module level if trying to apply a coupon during a sale in that if the sale did not meet the rule requirement and popped up the warning; and then the user "OK'd" through the warning to get to the payment screen, an error would display saying "This coupon code does not apply" which would be incorrect. This has been fixed. |
RT31-143108 | The date value for the Item Begin Time is undefined when doing Alternatives for Facility Patterns | During Facility Pattern Reservations, an error message could prompt if the user tried using the "Alternatives" functionality in certain scenarios. This was resolved by defining begin and ending date times where this was previously not defined. |
RT31-144606 | Inventory Posting not working correctly | In POS Inventory Management, it was possible to use the in-line editing functionality to adjust the "Inventory Units per Purchase Unit" and "Sell Units per Inventory Unit" values. Adjusting these values with this method didn't properly save the record, so future Inventory Posting processes that relied on this value would not return the correct results. These two values can no longer be adjusted via in-line editing. |
RT31-143488 | Pattern reservations for courts do not export with the Reach export | Addressed an issue where only the first instance of a Court Pattern reservation would export to the Reach interface. |
RT31-143441 | Question not able to be deleted once set is deleted | If a question set was deleted, any questions linked to the set could not be deleted, regardless of history. Questions without history can now be deleted even when previously linked to a deleted question set. If a fee or rule set is deleted, the system will now properly delete all fees and rules that are linked to the set. |
RT31-145346 | Files in the temp directory | There was potential for an issue with receipts and reports going into the Progress "Temp" directory if they were emailed in that they would not be deleted afterwards. This has been fixed. |
RT31-143658 | Screen Design: Cannot set default values on the WebTrac Graphical Maintenance Conversion Update pro | There was an issue with the custom screen "WebGraphicalMaintenanceConversionUpdate" in that the "field value" field could not be set with default values. This has been fixed. |
RT31-145192 | Rental Receipt Documents Not Printing for Rental Statuses | There was an issue where receipt documents would not email/print with the Rental Item if the status of the reservation was moving to either "in use" or "complete". This has been fixed. |
RT31-145161 | Transaction Inquiry displays incorrect balance if alternate payee and purchaser pay with credit bal. | Corrected an issue where under certain circumstances the transaction history for a given household would be incorrect when including credit balance payments. |
RT31-14618500004 | Add fields to the InteliTrac Daily Export | Added two columns to the FRLocation csv file generated by the InteliTrac export, Latitude and Longitude. |