Issue Key | Issue Summary | Customer Note |
RT31-14618509174 | 3.1.10.02.01 HOTFIX - Navy SAP GL Interface for 3.1 (Processing) | Per Navy requirements and specifications, added SAP General Ledger interface. Use GL Interface Code "SAP" in Static Parameters and then follow the documentation to enable screen-specific fields for the SAP interface. |
RT31-145828 | PM Plan Management - Issues With Inline Edit Updating Records | Set the Task Code column in the PM Plan Management DataGrid to disabled upon activating the in-line edit functionality. This field will be editable when you update a specific PM Plan or Bulk Create them. |
RT31-146174 | Provider/Staff Management - After editing a Prov/Staff Record, the Record Type DataGrid shows zero. | In specific scenarios, it was possible for the CYMS Staff Training Records and CYMS Provider Training Records DataGrids to inaccurately show zero records until clicking the Refresh button. This has been fixed so the DataGrids will now return the correct records. |
RT31-14618501993 | Task list expands to all after logging in the Form log | Corrected an issue where you select to preserve selections in the Form Log for Fixed Asset Types. The Task Code DataGrid will now keep the list filtered to codes linked to the previously selected asset type. |
RT31-14618502489 | Form Log - Picklists display Inactive and Default Records |
Set the Material picklist in the MainTrac Form Log to only show active material records when displayed. |
RT31-14618503930 | Ability to Process POS Inventory Management Record Imports |
POS Inventory Items can now be imported with the Record Import utility. |
RT31-14618505612 | Post Update Step - Fix household #'s for HH created from the tee sheet | We have addressed an issue caused by a past defect where households created on the tee sheet would have a higher number than other households. To prevent future conflict in numbers, a post update step has been created that will convert these households to follow the last used household number. |
RT31-14618505904 | Selecting an inspector in Inspection Update displays an error / launches User Update | We have addressed an error that would display if you clicked the Pick list to update the inspector in Inspection Processing and Management. You will also see when changing the inspector on a new inspection the user update screen is no longer displayed. |
RT31-14618506179 | Populate the WorkOrder column in the MTInspectionResultsDetails table when a WO is created for a failed inspection item |
When a MainTrac inspection item failed and auto-generated a Work Order, the system would populate the WordIndex field in the MTInspectionResultsDetails table with the Work Order number. This process will now populate the Work Order field instead. All records will be retroactively corrected upon updating RecTrac. |
RT31-14618506283 | Auto-Archive Activities / Leagues during Migration - Decrease Barriers to 3.1 | Additional fields have been added to the migration utility for the 10.3 to 3.1 upgrade. You now have the option to automatically archive sections and leagues within the database. These fields default to two years prior to the current year. |
RT31-14618506521 | Bulk Import-Export is not including comments | You can now export and import comment codes when running the export/import utilities in file management for the following modules: Facility, Activity (Sections), Ticket, Inventory, Service Items. |
RT31-14618506527 | MainTrac - Prompt for Equipment Asset Usage | We have addressed an issue with the Combination Log in MainTrac where the Prompt for Asset Usage toggle would not bring up the prompt when logging equipment. You will now see the prompt for the toggle once per day. |
RT31-14618507028 | MainTrac - Inspection Processing Records during Migration | We have changed how failed inspections are converted between MainTrac 10.2 and MainTrac 3.1. Any inspection items marked as "Failed" within 10.2 will show as "Inspected" in 3.1. A post update event will run to address any customers who have already converted. |
RT31-14618507295 | Modifier Update Button | Functionality has been changed so that a button with the type "Update Modifier" can be added to Touch POS screens. This allows modifiers of a POS Inventory item to be updated from the cart. There are a few stipulations related to this functionality: The items that can be updated from the cart are of type PSI and PSS. A single modifier at a time can be changed. If the parent item is removed from the cart all the modifiers belonging to it are also removed. |
RT31-14618507400 | CYMS Transition Matrix using NextGen UI has no border between columns | We added additional spacing and borders between sections within the CYMS Transition Matrix for a better visual experience for users. This change is within the Next Gen UI, as spacing and borders already were in place for the Classic UI. |
RT31-14618507537 | Kiosk - Add support for skipping Family Member Selection during visits. | Added support for skipping family member selection during visits. In the Kiosk profile, turn on the setting to Use Household Check-In Option. You will no longer be prompted to select which family member is checking in, as it will automatically set the member to the person who swiped their card. |
RT31-14618507737 | MainTrac - HTML Links broken for LAN and WAN connections | A new field has been added to the Work Order profile to allow more flexibility for how detail links are sent in emails. If the new "Interface Parameter to use for URL Generation" field is populated with an Interface Parameter record, Work Order emails sent that contain the [DETAILURL] tag will create links using the base href of the selected Interface Parameter record. This would be useful for those configured with LAN and WAN that would like to force all links to be created using the WAN base href. |
RT31-14618507739 | Mobile MainTrac - Work Order Processing Multi Selecting Labor | When you create a new work order in Mobile RecTrac, you'll now be able to select multiple members in the Assigned Staff field. |
RT31-14618507742 | MainTrac - Auto Approve PM | A new toggle has been added to PM Plan Management and PM Plan Bulk Create to automatically approve work orders. You can find the "Approve Work Order" toggle on the PM Plan update screen, and on the PM Plan Bulk Create screen. |
RT31-14618507743 | Photos linked to WO from mobile display counter-clockwise in GUI | If a JPEG file was rotated and then uploaded to RecTrac, it was possible for it to display in the wrong orientation. These files will now display correctly, regardless of rotation. |
RT31-14618507977 | Checking Rules on Lottery - Some rules don't work and will always return a warning |
Household criteria will now work correctly when running the lottery spin program for section enrollments. |
RT31-14618507985 | Reservation Link - Moving reservation Error "Reservation Number XX is not linked to this household" |
There was an issue with linking 2 or more Facility reservations using the "Link to a Reservation Number" feature in that if a move of the "linked to" reservation had to be changed, an error would display saying, "Reservation Number XX is not linked to this household." This has been fixed. |
RT31-14618508152 | Mobile Combo Log - Header / Footer Updates | Changes made to Mobile RecTrac: 1) Moved copyright info from header to menu. 2) Moved the Log Out functionality to the menu. 3) "Combination Log Form" renamed to "Combination Log." 4) The "Time Entry" button in the Combination Log has been anchored to the bottom of the screen. |
RT31-14618508153 | Mobile Combo Log - Widgets | We have completed the second phase of UI improvements for Mobile MainTrac. |
RT31-14618508155 | Touch Buttons switch from Pixels to Percentage after moving them. If set to pixels they should remain at pixels even when moving. | There was a problem when creating Touch POS buttons if it was desired to use Pixels as the settings instead of Percentage in that the Pixel settings would never save. A change was made to allow for Pixels to be set with values placed in the fields provided and be saved as such. There is a limitation in that if the border of the button being created is clicked and dragged to size, the Pixel setting will revert back to Percentage. |
RT31-14618508174 | PM Plan - Task Code Pick List allows user to select multiple when it should be single select |
Addressed an issue in MainTrac PM Management where users were able to link multiple task codes to a plan. The Pick list is now set to be single select. |
RT31-14618508198 | PM Plan Management - Task Code field shows value, but if you open the picklist it is not selected. |
When linking a task code to PM Management, you will now be able to see the previously selected task codes that were linked prior to editing the field, if any were linked. |
RT31-14618508292 | Kiosk - Add Remove from Cart Logic | Added the ability to remove an item from the cart in a kiosk session. In the situation, that an item was added on accident, a user will not be forced to start the process over and lose other things that may be in the cart during that kiosk session. |
RT31-14618508296 | Receipt Format - for Waitlisted Activity Enrollments - want to remove the waitlist number from the receipt |
We now have the ability to not show the waitlist number that prints on an Activity Registration waitlist receipt. This toggle is found in the Receipt Format Profile under the "General Receipt Settings" group. |
RT31-14618508302 | CardConnect do Voids whenever possible instead of refunds. | The ability to "VOID" a CardConnect transaction has been added and can be used if the VOID is processed before the daily settlement and also if it is done within the same Merchant ID. NOTE: End users running Credit Card reports will want to include VOID status transactions if they need to see transactions that have been voided. |
RT31-14618508339 | Update the HTML page that displays when the DetailURL link is clicked | We've updated the Work Order Details HTML page with a fresh look that matches our new RecTrac design. |
RT31-14618508381 | UOM Missing from the Recipe Screen in Inventory Update |
The Unit of Measure (UOM) is now displayed in the DataGrid from the Recipe section of an item that has recipe. |
RT31-14618508504 | Graphical open tickets cause issues with unique receipt usage | Fixed the issue in Open Ticket Tables where certain steps would cause a ticket to remain open in the database after being closed out. This could potentially cause a future ticket to use the same receipt number as the open ticket. |
RT31-14618508539 | SMS Usage Report needs to have the Grand totals calculated at the bottom |
The SMS Usage report now gives a grand total at the bottom, making it easier for customers to see total messages sent in the date range selected. |
RT31-14618508571 | Customer suggests that the next gen login screen show the description as well as the record code of the menu group |
A change was made in the Next Gen UI so that when logging in and choosing a menu to use (if applicable), the menu description will display. |
RT31-14618508595 | 3.1 - New UI - Notifications are reverse sorting Oldest to Newest | In RecTrac Next Gen UI, notifications were appearing in the notification bar ordered from oldest to newest. This has been adjusted so you will now see notifications sorted from newest to oldest. |
RT31-14618508596 | Cursor doesn't default to swipe field on pass visit processing in new UI | The code has been changed so that the cursor always defaults to the search field when coming back to the Visit Processing screen from other screens. |
RT31-14618508601 | No way to get from the open ticket screen to the Open Table Screen without Creating a new ticket | The Open Ticket Listing can now include a "Touch Screen" button at the bottom of the screen to return a user to the primary touch layer. The button will only display in situations where the user is not in Open Ticket Mode (so it will not display if Open Ticket Listing is the primary screen). In Processing Screen Management the button will be added via Auto Update Screens, Update Fields, or by manually updating the Open Tickets screen and adding the field to the screen. |
RT31-14618508621 | Global Trial Balance report not respecting the "as of" date for fully-paid items |
The Global Trial Balance report will now correctly show balances based on the selected "as of" date. |
RT31-14618508622 | Need a method for setting up Shibboleth SSO integration for high availability usage in RecTrac |
Added a "Successful Login Interface" field to the SSO Shibboleth Profile. This allows you to redirect to a different Interface Parameter (and domain) after successfully validating credentials in Shibboleth during login. |
RT31-14618508624 | SMS Usage report to calculate total usage vs. Amount entered on the yearly limit in the license profile | SMS text messages sent compared against the SMS text message limit threshold set in the License Profile will now display as a Remaining Amount in the SMS Usage Report. The total is hard coded and will not change if the date range filter in the report is changed. The report uses the "Beginning Fiscal Month" set in Static Parameters to derive the starting point. |
RT31-14618508649 | Would like to add statuses to League programs. | League Inquiry and Global Sales League DataGrids have been updated to display League items with a color to represent status. A key to what each color represents in each status can be found under each DataGrid "Options" setting. |
RT31-14618508650 | On the Global Sales Payment Screen - The HH Balance number does not display in Header next to the account name. |
The Household Balance Due/Credit is now visible in the Global Sales Payment screen in the Household's header. |
RT31-14618508651 | Email Features linked at the Activity Level does not display at Section level (Display issue only) |
Code has been changed so that the Email Features present at the parent Activity level are now present also to the child Activity section. |
RT31-14618508652 | 3.1 - Activity system reservations showing Reservation Maintenance comments twice in SuperGrid Tool Tip |
There was an issue with Activity System Reservations whereby a facility is reserved for a program in that if there was a Maintenance Comment associated with the reservation, it would be doubled up when viewing the tool tip display on the Facility Super Grid. This has been fixed. |
RT31-14618508655 | Prerequisite Criteria (Activity, Pass, and League) - need to update field names for consistency. |
Activity, Pass, League, and Locker Prerequisite Criteria update have been updated to feature more consistent field labeling and improved spacing. |
RT31-14618508711 | Add error handling for JSON Parse Errors on ePACT Export |
Added error handling and logging for the ePACT Export so there can be some visibility into unsuccessful exports. |
RT31-14618508745 | Add "Third Party Integration" Tab to the Static Parameters profile. | A Third-Party Integration tab has been added to the Static Parameters profile for quicker navigation and discovery of Third-Party offerings and settings. The existing Biometric Fingerprint and ePACT Integration Settings have been migrated to this new location within the profile. |
RT31-14618508779 | CampDoc - Add the ability to update the ARSection CampDoc Activity flag via Bulk Change |
The ability to enable CampDoc Integration on Activity Sections in bulk via the RecTrac Bulk Change program in Activity Section Management has been added. |
RT31-14618508780 | CampDoc - Add fields to RecTrac Static Parameters profile for CampDoc - PART 1 of 2 | Added fields to RecTrac Static Parameters profile in the Third-Party Integrations for CampDoc Integration. By default, "Enable CampDoc Integration" will be toggled off but when toggled on "Auto Invite New CampDoc Profiles?" toggle as well as CampDoc Client Key, CampDoc User Account E-Mail, and CampDoc Notify Administrator E-Mail fields will show. |
RT31-14618508781 | CampDoc - Add flag on individual activity sections to enable CampDoc | Added a "CampDoc Activity?" toggle to the activity section update screen. Toggling this option on will include the activity section and its registrations within the RecTrac integration with CampDoc. |
RT31-14618508860 | Bug with "Auto Schedule Generator" for a tournament in the league module. |
There was an issue when attempting to generate a League tournament schedule in that doing so would display an error beginning with, "An error occurred. Mismatched parameter types passed...." This has been fixed. |
RT31-14618508925 | CampDoc - Add Reporting logic for CampDoc and ePACT | Default ARSection Reports and ARSADetail Reports now have CampDoc and ePACT reporting logic in the form of new Report Criteria fields: "ePACT Activity Sections Only" and "CampDoc Activity Sections Only." These fields are set to No by default. |
RT31-14618508926 | CampDoc - Add CampDoc Group Export report | Added a Report Output Template to the Activity Section Report for the CampDoc Group Export. This is a template that will export selected data in a format to prepare for integration with CampDoc. |
RT31-14618508928 | Scheduled Quick Fix Processor only works once | Fixed an issue where a quick fix program scheduled to run via scheduled events would only run once. As a result of this change scheduled quick fix programs cannot be run manually via the 'Run Now' button in Scheduled Events Management. They can only be run manually when run directly from Quick Fix Processor. |
RT31-14618508999 | CardConnect - Hosted Payment Page - processor specific authorization codes. |
Processor specific authorization code logic has been added to CardConnect Hosted Payment Page version 2 (HPPV2) responses. |
RT31-14618509000 | Time Zone Logic- Update Session Cleaner to use UTC |
Updates have been made towards incorporating Time Zone logic into RecTrac, WebTrac, and Mobile RecTrac sessions. |
RT31-14618509001 | Time Zone Logic- Update Scheduled Events to use UTC | Sites (Site Management) have been updated with new functionality which allows the user to have a certain Site with its Time Zone and option for Daylight Savings which works according to the (UTC) GMT0 as a base. The user can have multiple Sites each with its own Time Zone or empty Time Zone. When the Time Zone is empty on a site this will have the Time Zone that is set in the Static Parameters. Sites can be made available from the User Management - Misc. Settings - Allowed Sites. The site that was used to log in is displayed in the User Settings. This means that when a user has a certain Site with a certain Time Zone and scheduled events are created under that site then the Events must run at the right hour according to the Time Zone used based on the (UTC) GMT0 time. |
RT31-14618509022 | Adding Time Zone Field to Site Management | Changes have been made in the Site Management and the "Site Time Zone" combo box and "Adjust for Day Light Savings?" are present as options when creating a site. |
RT31-14618509060 | CodeConversion.p for "Activity" has a bug | The Code Conversion program will now properly populate the "FileLinkCode6" database field when processed with the Code Type set to Activity. |
RT31-14618509072 | CampDoc - Add Due Date and Lockout Date fields | Added CampDoc Due Date and CampDoc Lockout Date fields to accompany the CampDoc Activity toggle on the Activity Section Update screen. The new fields will appear if the section is toggled on for CampDoc Activity and they can be updated en masse via Bulk Change. |
RT31-14618509092 | User not getting logged out of Mobile RecTrac when the session ends automatically |
Functionality has been changed so that Mobile RecTrac logs out when the Session Cleaner setup is set to close the session. |
RT31-14618509097 | MainTrac - Contract Processing (Processing) | MainTrac tasks can now have Contracted Prices. These contracts can be logged with the Combination Log, Form Log, and Work Order Log programs. |
RT31-14618509102 | Mobile Combo Log - Widgets (Single Select List) |
We have completed the second phase of UI improvements for Mobile MainTrac. |
RT31-14618509108 | Adding Logic for Time Zone settings on login (Site Logic) | Changes have been made in the Site Management and the "Site Time Zone" combo box and "Adjust for Day Light Savings?" are present as options when creating a site and at the Audit Log level the right time is displayed according to the Site used. The site has been updated so that it can accept empty time zone when creating it. |
RT31-14618509151 | Take Photo in HH Update Is Gone when accessing View Photo from the Member Data Grid |
Fixed an issue where the buttons needed to take a picture were being cropped out if the user was accessing the photo from the Additional Family Members DataGrid in household management. |
RT31-14618509152 | When the "Join Batch Opened by Another Clerk" EOS setting is set to prompt you don't get a prompt in the new UI. Multiple Batches are opened for the same drawer automatically. |
Fixed an issue where users were not being prompted to join an already opened batch on a drawer setup for End of Shift. Users will now be allowed/prompted/denied according to their End of Shift profile settings. |
RT31-14618509197 | When purging statements via the document purge we are not removing the corresponding SAStatementHistoryRecord |
Addressed an issue where purging statements in the Document Purge program would only delete the Statements and not the history associated with it in the Statements program. A post update will now run to purge these history records without statements. |
RT31-14618509265 | InteliTrac: Negative values in GL Distribution table amount field are read as blank |
Negative SAGLDistributions values are now presented and aggregated correctly within InteliTrac. This has specific impact on the System Financial Dashboard within the default InteliTrac Dashboard suite. |
RT31-14618509266 | After Update to 3.1.10.01.01, The Time Blocks Have been Un-Linked from All Facilities |
We addressed multiple issues where certain database fields were cleared out upon updating. Facility Time Blocks are a notable example and these values will now be preserved after running a RecTrac update. |
RT31-14618509274 | CardConnect - Hosted Payment Page - processor specific authorization codes (for Washington DC) |
Processor specific response code logic has been added to CardConnect Hosted Payment Page version 2 (HPPV2) responses. |
RT31-14618509348 | InteliTrac - Data Export Process Fails for Large Database |
The InteliTrac Data Export program has been updated to better handle large volumes of data when performing a Full Export during new InteliTrac customer on-boarding. |
RT31-14618509367 | Update the version of the Windows VIC installer to validate the client update process |
We updated the version of the Windows VIC installer to 3.1.4. There were no functional changes made, as the purpose of this is to validate the client update process. |
RT31-14618509382 | Payment buttons can skip payment screen depending on previous transaction | In Touch POS, Payment buttons set to skip the payment screen could lead to following transactions also skipping the payment screen (via payment buttons) because of how those records were being cached. This has been fixed by removing the caching of payment buttons. If you have a Cash Payment Touch Button (e.g. set to Full Pay) but isn't set to Skip Payment Screen, it can still skip the payment screen if the previous payment was processed with a Credit Card Touch Button that is set to Full Pay and Skip Payment Screen. |
RT31-14618509466 | Daily Comments are being cached | Daily comments added on the payment screen would be added to subsequent receipts if the following transactions did not go through the payment screen (i.e. - used a quick payment button). This has been fixed by removing daily comment codes from being cached by the system. |
RT31-14618509508 | Modify data grid query timeout value to something higher than 30 seconds |
When loading DataGrid records the system will now make an Audit Log entry after 30 seconds and timeout after 5 minutes in order to free up server resources to improve application performance. |
RT31-14618509656 | System Code Import fails to take into consideration the System Code Type |
We have addressed issues in the System Code Import/Export programs which were causing error messages to display to users. This would cause the import to fail. |
RT31-14618509716 | SADetail and SASessionInfo record reads have spiked | Session Cleaner was updated to have UTC times registered and these are displayed in the new fields added for UTC that can be set from the DataGrid Settings. |