How to run the Rejected Visits report in 3.1
Problem
How do I run my rejected visit reports in 3.1? I'm looking for the 'Track Rejected Visits' toggle option on the Visit profile and do not see it, and selecting 'Rejected' as a Visit Status on the Visit Report yields no results. Is there a way to run this report?
Solution
Yes. The short answer is to run the Pass Visit Report for Output VSI - Pass Visit Log and select 'Denied' as your Visit Status.
'Rejected' is no longer a Visit Status option in RecTrac 3.1. The status for all 'rejected' visits in 3.1 is 'Denied.' For Example: Attempting to swipe an Expired Pass will result in a 'Denied' Visit Status, as will attempting to swipe a Suspended pass or attempting to swipe a Pass Code that is invalid on your Visit profile, etc.... All of these will be 'Denied' status visits.
By default, RecTrac 3.1 tracks all visit swipes, so a toggle option to 'Track Denied Visits' is not needed. To run a report for 'rejected' visits, simply run the Pass Visit Report for Output VSI - Pass Visit Log and select 'Denied' as your Visit Status.