Bulk Print not printing Statements by their Processing Date in RecTrac 3.1
Problem
We can't seem to get the Bulk Print program to print Statements. We ran Statements on May 02 and used May 05 as the Statement Date. When we run the Bulk Print program, we enter May 2 into the Process/Bill date because that's the date on which we ran Statements, but nothing prints. Is this a bug?
Solution
Use 05 May in the Process/Bill Date field and run the Bulk Print program again.
The date you select in the Process/Bill field is dependent upon the Print Type you have selected. Generally speaking, you will enter either the date on which receipts were generated or you will enter the date on which Installment Bills and Statements were generated for. Refer to the list below.
If your Print Type is <x>, then select <y> as your Processing/Bill Date:
- Installment Bill Receipts - The Billing Date you used when running Installment Billing.
For Example: If you run Billing on May 02 and use May 02 as your Billing Date, then enter 'May 02.' If you run Billing on May 02 but use May 05 as your Billing Date, then enter 'May 05.'
- Lottery Receipts - The date on which you ran the Lottery Spin.
For Example: If you run the Lottery Spin on May 02, then enter 'May 02.'
- Section Cancel All - The date on which you processed the Cancellation.
For Example: If you process the Cancellation on May 02, then enter 'May 02.'
- Statements - The Statement Date you used when running the Statements program. For Example: If you run Statements on May 02 and use May 02 as your Statement Date, then enter 'May 02.' If you run Statements on May 02 but use May 05 as your Statement Date, then enter 'May 05.'