3.1 How to look up a Receipt by Reservation Number
Problem
Is there a way to look up a receipt by the reservation number?
Solution
Yes, but it is a multi-step process.
1. In RecTrac 3.1, go to Global Sales. Enter the Reservation Number in the Lookup field and click Reservation Number. This will bring you to household to whom the reservation is linked.
2. Click the Options tab and select Show Settings. Ensure you have 'Rsv Number' included as a visible column. Then click Close
3. Still in Global Sales, go to Purchase History.
4. Filter your Module to 'FR.'
5. Scroll to your Reservation Number column and highlight/select the line item that corresponds to the Reservation Number you used in Step 1 above.
6. Expand the Receipt drop-down list and select the appropriate Reprint option.
7. Click Close and wait for the receipt to reprint.